ADR

In the event of a consumer dispute arising between Operator and Client as a consumer in connection with the provision of services toClient by Operator, which cannot be resolved by mutual agreement, Client may submit a proposal for alternative resolution of such a dispute to the designated entity for alternative consumer dispute resolutions, which is: Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate – ADR Department, Gorazdova 1969/24, 120 00 Prague 2, e-mail: adr@coi.gov.cz, web: coi.gov.cz/informace-o-adr/